Frequently Asked Questions About Paying with Iyzico

• Is an Iyzico membership paid?

No, it is completely free. You can sign up instantly through the Iyzico mobile app or by clicking here.

• What is Pay with Iyzico?

Pay with Iyzico is the easiest way to pay; it allows you to make payments quickly and securely with your balance, bank card, or via bank transfer/EFT.

• What is Iyzico balance?

Iyzico balance is the amount that enables you to shop without needing a credit card. You can add money to your Iyzico account via our mobile app, spend as you wish, or transfer the amount in your balance to your bank account if you prefer.

• How do I add money to my Iyzico account?

In the Iyzico mobile app, click on the “Add Money” option. You’ll see “Add Money with Card” and “Add Money via EFT/Transfer” options. If you want to load money with your card, click on “Add Money with Card” and enter the amount you want to add. Then you can select one of your registered cards to continue or add a new card to complete the loading process. All transactions you make with your card are instantly reflected in your balance 24/7.

If you want to proceed with the “Add Money via EFT/Transfer” option, select your bank account and enter the amount you want to load. Balance loads made via EFT/Transfer are reflected in your balance instantly.

• When will the money I added to my Iyzico account reflect in my balance?

The money loaded to your Iyzico balance via card or EFT/Transfer will be reflected in your balance instantly.

• How can I spend my balance in my Iyzico account?

Currently, you can use your Iyzico balance on tens of thousands of websites. Soon, you will be able to make payments on all websites that use Iyzico's payment infrastructure with your balance.

• How can I withdraw money from my Iyzico balance?

In the Iyzico mobile app, click on the “Withdraw Money” option and enter the amount you want to withdraw. Then enter the IBAN to which you want to send the money to complete the withdrawal process. The withdrawn amount will be reflected in your bank account on the next business day.

• Where can I track my refunds?

By downloading the Iyzico mobile app, you can track your refunds and get 24/7 live support if you have any questions.

• When will my refund reflect in my account?

Once your refund request is approved, it will be credited to your account.

• Is there a fee for loading money to my Iyzico account?

No, all transactions you perform on your Iyzico account are free of charge.

• Is there a fee for withdrawing money from my Iyzico account?

No, all transactions you perform on your Iyzico account are free of charge.